Terms and conditions
Cancellation of the reservation:
More than 3 weeks before the safari starts – 100% from the total amount will get back
More than 2 weeks before the safari starts – 40% from the total amount will get back, 60 % will be charged
Less than 1 weeks before the safari starts – 100% from the total amount to be charged.
If we cancel the tour due to the weather conditions – 5 % will be charged.
If the customer does not arrive at the agreed meeting point at the scheduled time, we will try to contact them by phone or WhatsApp.
If we are unable to reach the customer,
- we will wait a maximum of 5 minutes.
- After this, the tour will continue to the next pick-up point or begin as scheduled.
- In such cases, 100% of the tour price will be charged as a no-show fee.
Changes:
All changes/cancellations to be received by e-mail within the office hours in Finland (Mon-Fri at 9-17, GMT +2).
Others:
Northern Lights Riders Ltd withholds the right
– To change the prices in the event of a general change of taxes or similar prices beyond our control
– To change the timetables or contents due to ice or weather conditions or similar reasons
– To cancel safari or activity if informed minimum needed person amount is not fulfilled
– No alcohol beverages included. All beverages must be paid either on the spot or an additional invoice with 5% invoicing fee.
– Snowmobiling self-liability is max. 1000€/accident. All participants must sign a contract where they agree and confirm that they understand the self-liability. Also, possibility that only a company signs the contract when the company is responsible of the possible damages.
– Any disputes shall be subject to the jurisdiction of the local district court of Northern Lights Riders Ltd.